Delivery SLA
In-stock units typically ship in 1-3 business days. San Francisco pickup windows can be arranged same day for eligible SKUs.
Sanctuary AI Phoenix
General-purpose humanoid with industry-leading dexterous hands (20+ DOF per hand). 170 cm tall, 70 kg, 25 kg payload. Moves at 3 km/h. 8th generation with Carbon AI cognitive architecture combining LLMs, deep learning, and reinforcement learning. Tactile finger sensors detect forces as low as 5 mN.
Delivery & Assurance
What Happens After You Order
Warranty
Standard hardware warranty applies to manufacturing defects. Extended coverage can be added for lab and pilot programs.
Support Channels
Support includes email guidance, live troubleshooting calls, and optional on-site setup assistance for larger deployments.
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