Delivery SLA
In-stock units typically ship in 1-3 business days. San Francisco pickup windows can be arranged same day for eligible SKUs.
Base price plus delivery upgrade and estimated California consumer tax.
China-to-US personal hand-carry courier service (luggage-carried by a traveler) for time-sensitive, small/high-value shipments. Priced per trip/weight; avoids ocean/air-cargo lead times.
| China-to-US personal hand-carry courier service (luggage-carried by a traveler) for time-sensitive, small/high-value shipments. Priced per trip/weight | |
| avoids ocean/air-cargo lead times |
In-stock units typically ship in 1-3 business days. San Francisco pickup windows can be arranged same day for eligible SKUs.
Standard hardware warranty applies to manufacturing defects. Extended coverage can be added for lab and pilot programs.
Support includes email guidance, live troubleshooting calls, and optional on-site setup assistance for larger deployments.